Returns & Exchanges
At Simply Seattle, we want you to represent the Emerald City with pride, which is why we offer a 30-day window for returns and exchanges on all unworn, unwashed gear. If your sports apparel isn't a perfect fit, we are committed to making it right as quickly as possible.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once approved, download and print the prepaid shipping label provided through the portal and securely package your items in their original condition.
- 3.Drop Off Package
Affix the label to your package and drop it off at any authorized carrier location; be sure to keep your tracking receipt for reference.
- 4.Receive Refund or Exchange
After our warehouse team inspects the returned gear, we will process your refund to the original payment method or ship out your new exchange items within 5-7 business days.
